staffing

Analyze and consult with HelpDesk management regarding various matter, such as software selection, auditing, upgrading, procedure creation.To accomplish a total sulution, M&E provides a site survey and User Acceptance Test services as well as a field support engineering.

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Service Menu

  • Consulting for IT helpdesk
  • Full IT Outsourcing
  • Support desk service
  • IT asset management

Outsourcing

  • HelpDesk Consulting
  • Outsourcing Service
  • HelpDesk Calls Analysis and Reporting
  • Service Level Management
Strength

  • Philosophy that targets long-term partnerships
  • Global delivery model that emphasizes client proximity to provide a local presence for key IT activities
  • Full range of services covering the entire IT delivery chain
  • Stringent knowledge transfer and management to increase client productivity
  • Focus on governance and proactive management
  • Operational excellence and compliance with commitments demonstrated by proven successes

See Our Case Studies

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