| Analyze and consult with HelpDesk management regarding various matter, such as software selection, auditing, upgrading, procedure creation and so on. To make this as a total sulution, M&E provides survey and UAT (User Acceptance Test) service as well as field support for out side the company. |
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HelpDesk Consulting |
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Outsourcing Service |
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HelpDesk Calls Analysis and Reporting |
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Service Level Management |
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